Shipping Policy

We ship all refrigerants exclusively via FedEx or UPS, following all federal, state, and local regulations for hazardous material transport, as outlined by the Department of Transportation. Our adherence to legal standards ensures that refrigerants are shipped with the correct labels and documentation, protecting our customers from fines and confiscation.

  • Prior to shipment, our team will contact you to request verification of your required  EPA certification. Please note that all orders will only be shipped upon confirmation of valid certification documentation. This is a mandatory requirement to ensure compliance with industry regulations
  • Hazardous Materials: Refrigerants are classified as hazardous materials. We ensure compliance with all applicable laws by using accurate shipping labels and documentation.
  • Risks of Non-Compliance: Buying refrigerants from sources that skip proper Hazmat labeling and paperwork exposes you to risks like fines and confiscation.

Guarantee and Shipping Guidelines

  • All Freon Center orders receive free shipping.
  • Freon Center offers delivery within the United States (excluding Alaska and Hawaii).
  • Compliance Guarantee: We assure that our shipments are fully compliant, eliminating your legal concerns.
  • Shipping Method: Per Hazmat guidelines for compressed gases, expedited or overnight shipping is not allowed; all shipments must go via ground service without exceptions.

Delivery Details

  • Residential Addresses: No signature is required for residential deliveries.
  • Business Addresses: The recipient must be present to receive packages, as FedEx will not leave deliveries at closed businesses.
  • Order processing time: 0-1 business days (Monday to Thursday; no orders are processed on Fridays due to warehouse inventory checks, and no orders are processed on weekends).
  • Estimated Delivery Times: 3-7 Working days. Provided shipping times are estimates; actual delivery may be earlier or later.

Customer Responsibility

  • Verify Shipping Address: You must verify the shipping address before completing your purchase.
  • Address Changes: Due to high order volumes and our commitment to same-day shipping, changing the address after processing is extremely challenging.